Help Dialog Chat

Engage your website visitors and gain new customers with our Help Dialog page widget.

Offer page-specific FAQs and knowledge base articles.

Customers can contact you directly within the Help Dialog without leaving the page.

We cut repetitive tickets by 73 % on our own support desk after deploying AI Chat—slashing response times and freeing the team for high-value work, all without adding head-count.

Extra Wins

Real-time insight into top pain points & feature requests
Auto alerts that flag gaps in your docs so you can fix once, help everyone
Seamless live-agent hand-over (beta) for the few questions a bot shouldn’t handle
Fast ROI: setup in minutes, benefits show up almost immediately.

Help Your Customers

Targeted FAQs on Any Page

Create custom questions and answers (FAQs)

Provide the best content and information tailored to your website pages.

Add a Help Dialog to product pages, documentation and articles, the home page, and more.

Share common questions across multiple pages.

Customers can search all existing questions.

Provide answers to the most common questions instantly, always 24/7.

Offer Knowledge Base Articles

Customers can search existing articles and documentation.

Integrate search with Echo Knowledge Base.

Enable searches of posts and certain Custom Post Types.

Show Contact Form

Ensure that no customer will ever be left without an answer.

Customers can contact you if they need help.

Receive an email instantly whenever a customer submits an inquiry.

Track the pages on which a user submits an inquiry.

Built by the Team of The Best WordPress Knowledge Base Plugin

Echo Knowledge Base

Used by 15,000+ websites to build documentation for their business.

★★★★★ 5/5

5-stars rating based on 46 user reviews

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