AI Chat Features

Keeping Your Content in Sync with Embeddings

Embeddings are like smart summaries of your posts, products, or other content. You can have these embeddings created and updated automatically.  

Sync Settings

The Settings tab is where you can tweak things for both Auto-Sync and Sync features. Here’s what you can do:

• Rewrite Content: Turn this on if you want your embeddings to be simplified or rewritten. For example, you could make them include just a webpage’s title and summary instead of all the details. You can even tell it exactly how to rewrite things!
  
  • Why it’s great: Smaller embeddings are faster for AI tools to use. They might not have every detail, but they’ll point people to the full page if needed.
  • Tip: If you’re unsure how to set this up, a developer can help you make it perfect for your needs.
• Context Max Length (in Chatbot settings): This sets a limit on how much text the AI processes at once.
  
  • When making an embedding, it only uses text up to this limit.
  • When the AI uses an embedding to answer a question, it trims the embedding to fit this limit too.
  • Why it matters: Keeps things quick and avoids overloading the system with too much info.

Auto-Sync Posts: The Easy Way

This is the section you’ll use most:

1. Pick the environment you want.
2. Click Use Current Environment to turn it on.
3. Decide which types of posts (like blog posts or products) you want to sync automatically. The default settings are usually good to go, but you can change them if you like.

• Good to know: It might take a few minutes to a couple of hours for everything to sync. While it’s working, you’ll see a “PENDING” label. The AI does this in the background slowly so your website stays fast.

Sync Posts: For Advanced Users

This section gives you more control. Here’s what you can do in the Push Tab:

• Sync All: Click this to update all posts of a certain type right away.
• Sync One: Want to update just one post? Enter its ID (a unique number for that post) and sync it—great for testing.
• Import CSV or JSON: This is a cool feature! You can upload your own data (even stuff not from your website) using a CSV or JSON file. Just make the file, upload it, and the AI takes care of the rest.
  
  • How to start: Check the Export button at the bottom of the Embeddings table. It shows you an example file with the format you need. You’ll want at least a title and some content, but not every field is required.