Technical Support

Our regular Hours

7am – 4pm PST, Monday through Friday

We typically reply outside of support hours as well.

Please fill out the form with as much detail as possible about your issue or question so that we can help you faster.

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Email*
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Please confirm you have done the following:*
- I updated my Help Dialog Plugin to the latest versions.
- I have cleared my cache and retested the issue.
- I have a front-end issue and I have checked for console errors.
How to Find JavaScript Errors Using Chrome Console
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Subject*
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Description*
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Debug File*
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Please provide the debug file, this will allow us to help you faster.
You can find it in: admin > Help Dialog > Configuration > Debug Tab
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Help Dialog by the team who created Echo Knowledge Base