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Translate Text with Polylang and WPML

Updated OnApril 14, 2025
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The help dialog presently offers support for the WPML and Polylang Plugins, enabling seamless integration of multiple languages within the system.

Quick Guide

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This is a quick checklist, for full steps see “Step by Step Guide” below.

Create a widget for each language.
Assign language-specific pages to each widget. For example, assign French pages to the French widget and English pages to the English widget.
Update the text of each language widget according to its respective language.
For FAQs, update the text for each language by editing the questions. Each language will have its own tab for updating the text.

Step by Step Guide

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Step

Install Help Dialog PRO

Ensure that Help Dialog PRO is installed on your website before proceeding.

Click here to learn more about Help Dialog PRO

Click here on how to Install Help Dialog PRO

Step

Enable Polylang / WPML Setting

If you have successfully completed the installation process for either of the two plugins, you can now proceed to the next steps outlined in this documentation.

Steps to Enable the Polylang / WPML Setting:

  1. Ensure that either Polylang or WPML plugin is active.
  2. Navigate to the "Advanced" page.
  3. Click on the "Settings" tab.
  4. Locate the option to enable the Polylang / WPML setup and activate it.
Click to Zoom
Step

Example Setup Pages

In the following example, we will demonstrate the utilization of two languages, namely English and French. Specifically, we will focus on the "Services" page and its corresponding French version, "Prestations de service." Our objective is to employ the Help Dialog Widgets to effectively configure the Help dialogs for both pages in each language.

To provide visual context, the accompanying screenshot displays the aforementioned pages in their respective languages.

Note: For setting up pages with multiple languages, please refer to the documentation and support provided by the language plugin you have installed. We are unable to offer assistance with their products.

Click to Zoom
Step

Create Widget Per Langauge

Creating Widgets for Multiple Languages

Once you’ve created all your English and French pages and posts, the next step is to create a separate widget for each language.

In this example, we have an English Services page and a French page titled Prestations de service. We'll create one widget for each language and assign them to their respective pages. Each widget will need to have its text content updated to match its language.

In the image example below:

  • The left screenshot shows the English widget named Services (for demonstration purposes), which has been assigned to the English Services page via the widget settings.
  • The right screenshot shows the French widget named Prestations de service, assigned to the corresponding French page.

Each widget should be fully translated and customized for its respective language to provide a localized user experience.

Click to Zoom
Step

Conclusion

In conclusion, you need to create a widget for each individual language. Each widget assigned to a specific language will require you to add pages in that language and update the labels accordingly. As for the FAQs, you only need to update the languages in each tab while editing them.

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